okpok Privacy Policy

This Privacy Policy describes how okpok collects, uses, stores, shares, and protects the personal data of individuals who visit, register on, or otherwise interact with the okpok Platform at https://okpok.org. This Policy applies to all users of the Platform regardless of whether they hold a registered account or browse without one. By using the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside okpok's Terms and Conditions, which govern your overall use of the Platform. If you have questions about this Policy or wish to exercise your data rights, please contact us at [email protected]. okpok reserves the right to update this Policy at any time. The current version is always available on this page, and material changes will be communicated to registered users by email or on-site notice.

okpok processes personal data only for specific, legitimate purposes directly related to operating the Platform, maintaining compliance, and ensuring a safe and fair experience for all players. The purposes for which we process your data include the following.

• Account creation, management, and authentication — to establish your identity, verify your eligibility, and keep your account secure.
• Processing deposits and withdrawals — to facilitate BDT transactions via bKash, Nagad, Rocket, Upay, and supported banking channels, and to maintain accurate transaction records.
• Fraud detection and platform security — to identify and investigate suspicious activity, protect player accounts, and maintain the integrity of the Platform.
• Responsible gaming monitoring — to track activity patterns that may indicate problem gambling and to apply appropriate controls, including deposit limits and self-exclusion.
• Customer support — to respond to your enquiries, resolve complaints, process KYC documentation, and provide account assistance.
• Marketing communications — to send you information about bonuses, promotions, and platform updates that may be relevant to you, subject to your consent and opt-out preferences.

okpok does not use your personal data for automated decision-making that produces significant legal effects, nor does it build profiles for sale to third parties. Data is processed only for the purposes described in this Policy and in okpok's Terms and Conditions.

okpok does not sell personal data to third parties under any circumstances. We share personal data only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose.

• Payment service providers — bKash, Nagad, Rocket, Upay, and supported banking partners receive only the transaction reference information required to process your deposit or withdrawal. They do not receive your full profile or gameplay data.
• Game and technology providers — third-party game studios and platform technology providers may receive anonymised session data required to deliver and audit game outcomes. No directly identifying information is shared with game providers unless legally required.
• Fraud and compliance service providers — specialist services used for identity verification, fraud screening, and anti-money-laundering checks receive only the minimum data necessary to carry out those checks.
• Law enforcement and regulatory authorities — okpok will disclose personal data to competent authorities when required by applicable law, court order, or lawful regulatory request. okpok will notify you of such disclosures where legally permitted to do so.

All third-party recipients of personal data are contractually bound by data processing agreements requiring them to handle your data with the same level of care and security that okpok applies. okpok does not transfer personal data internationally without appropriate safeguards in place.

okpok implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data at rest, strict access controls so that only authorised personnel can access personal data on a need-to-know basis, regular security audits and vulnerability assessments of Platform infrastructure, and multi-factor authentication requirements for administrative access to data systems.

While okpok employs rigorous security measures, no online platform can guarantee absolute security. In the event of a data breach likely to result in a high risk to your rights and freedoms, okpok will notify affected players without undue delay and will take all reasonable steps to mitigate its impact. You are responsible for keeping your login credentials secure and for notifying okpok promptly if you suspect your account has been compromised.

okpok uses gameplay data and account activity as part of its responsible gaming programme. Automated and manual monitoring systems analyse patterns such as significant increases in deposit frequency, extended session durations, or repeated loss-chasing behaviour. Where these patterns suggest a player may be experiencing difficulties, okpok's responsible gaming team may reach out to offer support tools including voluntary deposit limits, cooling-off periods, and self-exclusion. This processing is carried out in the player's own interests and forms part of okpok's duty of care to its users. Players must be 21 years or older to use the Platform.

If you wish to self-exclude or request that okpok apply additional controls to your account under the responsible gaming programme, please contact [email protected]. All self-exclusion requests are processed promptly and restrictions applied without delay. Data collected in the context of responsible gaming monitoring is handled with the highest degree of confidentiality and is not used for any commercial purpose.