okpok Terms & Conditions — Please Read Before Using Our Platform
These Terms and Conditions govern your use of okpok. By registering an account or placing a wager, you confirm that you have read, understood, and agreed to be bound by these terms.
Introduction and Acceptance of Terms
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and okpok ("the Platform", "we", "us", "our") governing your access to and use of the okpok website at https://okpok.org, including all games, betting markets, account services, promotions, and support functions available therein. These Terms apply to all users of the Platform regardless of location, device, or method of access.
By accessing the okpok Platform, creating an account, depositing funds, participating in any game or betting market, or claiming any bonus or promotion, you represent and warrant that you have the legal capacity to enter into this Agreement and that you agree to comply with all provisions herein. If you do not agree with any part of these Terms, you must immediately cease using the Platform. okpok reserves the right to amend these Terms at any time; continued use of the Platform after an amendment constitutes acceptance of the updated Terms.
What You Need to Know at a Glance
okpok is strictly restricted to adults aged 21 years and above. Proof of age may be requested at any time. Accounts found to belong to underage players will be closed immediately and any funds forfeited.
Each player may register and maintain only one active account on okpok. Operating multiple accounts is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of balances.
All transactions on okpok are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳500. KYC verification must be completed before the first withdrawal is processed.
All bonuses and promotional offers are subject to wagering requirements and specific terms. A bonus may only be claimed once per player unless otherwise stated. Bonus funds and winnings derived from bonus funds cannot be withdrawn until wagering requirements are met.
You are solely responsible for maintaining the confidentiality of your login credentials. okpok will never ask for your password via email or support chat. Any activity carried out using your account credentials is your responsibility unless you have reported unauthorised access to okpok immediately.
Any dispute arising from the use of okpok should be submitted in writing to [email protected]. okpok commits to reviewing all legitimate complaints in good faith and providing a written response within a reasonable timeframe. These Terms are governed by applicable law.
1. Player Eligibility
Access to the okpok Platform is restricted to individuals who satisfy all of the following criteria. okpok may request documentary evidence to verify any of these requirements at any time, including but not limited to national identity documents, passport copies, or utility bills.
- You must be at least 21 years of age at the time of registration and at all times during account use.
- You must be registering for your own personal use and not on behalf of any third party.
- You must provide accurate, current, and complete information during registration. Providing false information is grounds for immediate account termination.
- You must not be registered on any self-exclusion list or have been previously excluded by okpok for any reason.
- You must have the legal right to use the payment method you provide and all funds deposited must be free from any criminal activity.
okpok reserves the absolute right to decline any registration application or close any existing account that does not satisfy these eligibility requirements, with or without prior notice. Any balance held in an ineligible account will be reviewed in line with applicable law and the specific circumstances of the case.
2. Account Registration and Security
To access okpok's full range of services, you must complete the registration process by providing the required personal information, including your full legal name, date of birth, mobile number, and any other details requested during the sign-up process. Each player is permitted to hold only one account. okpok employs automated and manual controls to detect duplicate accounts; any account found to be a duplicate will be closed and any associated balances reviewed.
KYC Verification
okpok is required to verify the identity of all players prior to processing withdrawal requests (Know Your Customer, KYC). You may be asked to submit a copy of a government-issued photo identification document (such as a National ID card or passport), a copy of a recent utility bill or bank statement showing your registered address, and proof of ownership of the payment method used. okpok will endeavour to complete KYC reviews promptly. Failure to provide requested documentation within a reasonable time may result in account suspension and the withholding of pending withdrawals.
Password and Access
You are responsible for maintaining the security of your account credentials. okpok strongly recommends that you use a unique password not used on any other website and that you change it regularly. You agree not to share your login details with any third party. okpok will treat any access made using your credentials as authorised access. If you believe your account has been compromised, you must contact okpok support immediately at [email protected]. okpok will not be held liable for losses resulting from unauthorised access where you have failed to notify okpok promptly.
- Do not share your password with anyone, including okpok support staff — okpok representatives will never ask for your password.
- Log out of your account after every session, especially on shared or public devices.
- Report any suspicious activity on your account to [email protected] immediately.
3. Deposits and Withdrawals
Deposits
okpok accepts deposits in Bangladeshi Taka (BDT) processed through the following approved payment channels. Deposits made through unapproved channels will not be credited and may be subject to investigation. All deposit funds must originate from a payment source registered in your own name.
- Minimum deposit: ৳500 per transaction. Maximum deposit limits may apply depending on the payment method and account standing.
- Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, and City Bank transfer.
- Deposits are credited to your okpok balance instantly or within a few minutes depending on the payment provider. If a deposit does not appear after 30 minutes, contact support.
Withdrawals
Withdrawal requests are processed to the same payment method used for deposit where possible. okpok processes withdrawal requests in a timely manner following completed KYC verification. The following conditions apply to all withdrawals.
- KYC verification must be fully completed before your first withdrawal request is processed. Incomplete verification will delay processing.
- Minimum withdrawal amount: ৳500. Maximum withdrawal amounts may be subject to daily, weekly, or monthly limits depending on your account tier.
- okpok reserves the right to delay or decline a withdrawal request pending investigation if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.
4. Bonuses, Promotions, and Wagering Requirements
okpok offers a range of bonuses and promotions to eligible players. All bonuses are subject to the general terms set out in this section as well as any specific terms communicated at the time of the promotion. By claiming any bonus, you confirm your acceptance of all applicable terms. okpok reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
- Each bonus may be claimed once per eligible player per promotion period unless otherwise stated. Multiple accounts claiming the same bonus will result in all bonuses being voided.
- Wagering requirements must be fulfilled before any bonus funds or bonus-derived winnings may be withdrawn. The wagering requirement multiplier applicable to each bonus is specified in the promotion terms.
- okpok reserves the right to reclaim any bonus and associated winnings if there is evidence of bonus abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of system errors.
- Seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, or IPL are available during the stated promotional period only. Late claims will not be accepted.
Free spin awards, where applicable, are credited to specific games and are subject to the same wagering requirements and expiry terms as stated in the bonus offer. Free spin winnings are converted to bonus funds and must meet wagering requirements before withdrawal.
5. Fair Use and Prohibited Conduct
okpok is committed to providing a fair and secure environment for all players. The following conduct is strictly prohibited on the okpok Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable.
- Opening or operating more than one account on okpok, whether under the same or different personal details.
- Using automated software, bots, scripts, or any technical device to gain an unfair advantage in any game or betting market offered by okpok.
- Depositing, wagering, or withdrawing funds that are connected to any form of illegal activity, including money laundering or fraud.
- Exploiting any software error, technical fault, or pricing mistake on the Platform. Any winnings resulting from such exploitation will be void.
- Engaging in collusion, match-fixing, or any form of coordinated activity designed to manipulate game or betting outcomes on the Platform.
okpok employs advanced fraud detection and risk monitoring systems that operate continuously. Any account identified as engaging in prohibited conduct will be suspended pending investigation, during which withdrawals will be frozen. okpok's determination in such matters is final, subject only to formal dispute proceedings as described in these Terms.
6. Responsible Gaming
okpok is committed to promoting responsible gaming across its entire player base. The Platform provides tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. Players who wish to set a deposit limit, take a cooling-off period, or self-exclude may contact okpok support at [email protected] at any time. Self-exclusion requests will be processed promptly and the account will be restricted from wagering activity for the requested period.
Players who feel that gambling is no longer a form of entertainment and has started to negatively impact their finances, relationships, or wellbeing are strongly encouraged to use the self-exclusion facility and to seek professional support. okpok does not target individuals who have self-excluded or who have requested not to receive promotional communications. For further information on responsible gaming practices, please visit the Responsible Gaming page on this website.
7. Intellectual Property and Limitation of Liability
Intellectual Property
All content available on the okpok Platform — including but not limited to software, game content, graphics, logos, text, and the overall design of the Platform — is the exclusive intellectual property of okpok or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal and non-commercial gaming purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the Platform without the prior written consent of okpok.
Limitation of Liability
To the fullest extent permitted by applicable law, okpok shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including loss of profits, loss of data, or any other financial or non-financial losses. okpok does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, technical faults, and network issues may cause temporary unavailability of all or part of the Platform. okpok will use reasonable efforts to minimise downtime and to notify players of scheduled maintenance in advance where practicable. bets placed during periods of known technical error may be voided at okpok's discretion.
8. Amendments, Termination, and Governing Law
Amendments to These Terms
okpok reserves the right to amend, update, or replace these Terms at any time. When material changes are made, okpok will update the "Last Updated" date at the top of this document and may notify registered players by email or on-site notification. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request account closure by contacting [email protected].
Account Termination
You may close your okpok account at any time by contacting [email protected]. Any real-money balance remaining in your account at the time of closure (net of any applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method following completion of any outstanding KYC requirements. okpok may suspend or terminate any account at any time without prior notice if okpok reasonably believes that you have breached these Terms, engaged in fraudulent conduct, or that continued operation of the account poses a risk to okpok or other players.
Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any dispute between you and okpok should first be submitted in writing to [email protected] with full details of the complaint. okpok will acknowledge receipt of your complaint and provide a substantive response within a reasonable timeframe. If a resolution cannot be reached through this internal process, both parties agree to seek resolution through mutually agreed alternative dispute resolution procedures before initiating any formal legal proceedings.
Contact Us
If you have any questions about these Terms and Conditions or need clarification on any provision, okpok's support team is available to assist. Please direct all written enquiries to the email address below. okpok aims to respond to all formal written enquiries within a reasonable period.
Email: [email protected]
Questions About Our Terms?
Our support team is here to help. You can also explore our FAQ page, review our Responsible Gaming guidelines, or create your okpok account today. 21+ only. Please gamble responsibly.